betjli Privacy Policy — Your Data Is Safe with Us

Betjli collects two types of data — information provided directly by the member, and data generated automatically through use of the platform. Full details are outlined below:

Betjli only collects information that is genuinely necessary to provide its services. Requesting unnecessary data goes against betjli's policy.

Betjli uses collected data solely for specific, legitimate purposes. Each purpose is clearly outlined below:

• Account Creation & Verification: Information provided at registration is used to verify a member's identity and ensure only one account exists.
• Payment Transaction Processing: Payment information is required to process deposits and withdrawals securely.
• Service Personalization: Your usage data is analyzed to recommend games and promotions tailored to your preferences.
• Security & Fraud Prevention: IP and device data are used to detect suspicious logins or transactions.
• Fulfilling legal obligations: Retaining certain information is legally required to comply with Anti-Money Laundering (AML) laws and other applicable regulations.
• Support Services: Previous conversation records are used to resolve member issues faster.
• Promotional communications: Offers and updates are only sent to members who have given their consent.

Betjli never uses member data for political, religious, or any other unlawful purposes.

Betjli does not retain member data indefinitely. Retention periods vary depending on the type of data:

• Active account data: Retained for as long as the account remains active.
• Closed Account Data: Due to legal obligations, data may be retained for up to 5 years after account closure.
• Financial Transaction Records: Retained for up to 7 years in accordance with banking regulations.
• Support conversations: Retained for a maximum of 2 years.
• Log Files & Device Information: Retained for a maximum of 1 year.

Once the retention period expires, data is securely deleted or anonymized so that no individual can be identified. Members may also request deletion before the retention period ends — except where data is subject to legal obligations.

Betjli does not sell member data to advertisers, data brokers, or any other companies. However, data may be shared in a limited number of circumstances:

• Payment Processors: Necessary information is shared with Mobile Pay, Nagad, or banking partners to process transactions.
• Game Provider: Minimum necessary data may be shared to operate Live Casino or Sports Betting games.
• Law Enforcement: In accordance with Bangladesh law, data must be disclosed upon government directive or court order.
• Security Expert: Contracted auditors who test platform security — they are also bound by confidentiality agreements.

In all of the above cases, third parties are contractually obligated to comply with betjli's privacy standards and may not use the data for any other purpose. betjli regularly audits these partners for compliance.

Betjli uses cookies and similar technologies on its website to improve service quality and enhance your experience. The types of cookies used are:

• Essential Cookies: Required to maintain login sessions and ensure security — the website cannot function properly without these.
• Functional Cookies: Remembers your language preference, theme settings, and other personalized configurations.
• Analytics Cookies: Used to understand how members interact with betjli — all data is fully anonymized.
• Security Cookies: Used to detect fraudulent activity and protect member accounts.

You can disable cookies at any time through your browser settings. However, turning off essential cookies may cause some features on betjli to stop working properly.

Betjli believes every member has full rights over their own data. You can exercise the following rights at any time:

• Right to access: You can request a complete copy of all the data betjli holds about you.
• Right to Correction: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: You can request the deletion of any data that is not required to be retained by law.
• Right to Restrict Processing: You can request that we stop using your data for specific purposes.
• Right to data portability: You can receive your data in a readable format (such as CSV).
• Right to object: You can request to opt out of promotional communications or profiling.

To exercise these rights support@betjli.bizto send us an email. betjli typically responds within 15 business days. Complex cases may take up to 30 business days.

Betjli is strictly not intended for anyone under the age of 18. betjli never knowingly collects data from individuals under 18.

Age verification is mandatory at registration. If betjli discovers that a minor has created an account using a false age:

• That account will be closed immediately.
• All collected data will be securely deleted.
• Any existing balance may be forfeited and the account holder's guardian will be notified.

If parents suspect their child is using betjli, they should immediately support@betjli.bizto get in touch. We will act promptly.

Betjli follows the highest industry security standards to protect member data. Our technical and administrative safeguards include:

• SSL/TLS Encryption: All data transmitted through the website and app is protected with 256-bit encryption.
• Two-factor authentication (2FA): An extra layer of security at login — no one can access your account without an OTP.
• Firewall & DDoS Protection: An advanced firewall is in place to defend against external attacks.
• Internal access controls: betjli staff can only access the data necessary for their specific role — no one has access to the entire database.
• Regular security audits: Regular penetration testing and audits are conducted by external security experts.
• Data Backup: Data is backed up regularly to prevent loss in the event of a technical issue.

That said, no system on the internet is 100% secure — that's simply the reality. betjli works hard to reduce risk to a minimum, but we cannot guarantee that a security breach is entirely impossible.

Betjli reserves the right to update this Privacy Policy as needed. When changes are made:

• The "Last Updated" date at the top of the page will be changed.
• Members will be notified by email or SMS of any significant changes.
• Continued use of betjli after any changes take effect will be considered acceptance of the updated policy.

If you do not agree to the updated policy, please contact support to close your account. Your balance will be returned after verification is completed.

If you need a previous version of the Privacy Policy, you may request it through support and it will be provided.

For any questions, concerns, or complaints regarding the Privacy Policy, please contact betjli:

• Email: support@betjli.biz — responses are provided within 24 hours.
• Live Chat: 24/7 live chat support is available on the betjli website.
• Help Center: FAQ Help Center can be found on the page.

All complaints submitted to betjli are taken seriously, and we aim to provide a specific response within 15 business days. If you are not satisfied with betjli's decision, you have the right to escalate the matter to the relevant regulatory authority.